Zendesk

  • SMEs
  • Large company
  • Cloud

from € 55 / month

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Unique Selling Points
  • All channels in one workspace
  • AI agents for frequently asked questions
  • Knowledge base for self-service
  • Automatic ticket routing
  • Try free for 14 days

Zendesk at a glance

  • Category: Helpdesk software
  • Indicative price: from €55 per month
  • Free trial account, demo on request, cloud software, available in Dutch

Compare Zendesk with 5 other packages for helpdesk software

Software info

Zendesk is customer service software for businesses of every size. Questions via email, chat, messaging apps and phone come together in one workspace, where tickets are automatically routed to the right agent.

AI agents answer frequently asked questions themselves, and a knowledge base helps customers find their own answer. With the action builder you automate recurring steps, and reports show how quickly and well your team helps. Zendesk integrates with hundreds of other tools.

Zendesk Suite Team costs €55 and Suite Professional €115 per agent per month with annual billing. You can try Zendesk free for 14 days.

Zendesk functionality

Live chatcheck
Dutchcheck
Englishcheck
SMEscheck
Large companycheck
Cloudcheck
APIcheck
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Subscriptioncheck
Free trial accountcheck
Working with email addressescheck
Assign ticketscheck
Categorise ticketscheck
Set up repliescheck
Helpdeskcheck
Knowledge basecheck
Software democheck
Price display55
Prices
Pricing models:
Subscription
Free trial account
Per unit
Indicative cost from p/m:
€ 55
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Description

Find out with SoftwareWatcher whether Zendesk suits your organisation. Read genuine reviews from users and experts and compare all relevant software features. We give an overview of all software features relevant to your business processes. Zendesk has the following modules:

check Helpdesk

With SoftwareWatcher you discover how Zendesk saves you time. By digitising your organisation with Zendesk you lower costs and bring structure to your organisation.

Compare Zendesk and get advice

Compare Zendesk with other software for your industry and company size. Based on software features and prices you can quickly and easily compare whether the software is suitable for you. SoftwareWatcher offers a simple selection guide so that you can choose the best software yourself, even without knowledge of software. Do you need advice on whether Zendesk suits your organisation? The experts at SoftwareWatcher will gladly help you further and advise you on your choice. We ask you the right questions and check whether the software suits you. This is free and without obligation. Do you want to know whether the software integrates with other systems in your organisation? In the integrations overview of SoftwareWatcher you can see straight away whether the software integrates with your existing systems. Is your existing software not in the overview? Then other solutions are always possible. Please contact the software supplier about this.

Zendesk demo or trial period

Do you want to get a real impression of Zendesk? You can often request a trial period or a software demo for this. With a trial period you get access to the software for a number of days and test for yourself whether it suits you. If you request a software demo, the software supplier explains the software themselves. During a software demo you can ask all your questions about the software. This is how you find out the quality of the software. Are you looking for alternatives to Zendesk? SoftwareWatcher gives an overview of the best software alternatives. This way you know straight away which systems you should compare with each other.